Privacy Policy

Main Eye Security is committed to protecting your personal data and privacy. This Privacy Policy outlines how Main Eye Security collects, uses, and discloses personal data when you visit our website or engage with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Data Controller

Main Eye Security is the data controller of your personal data. This means we determine how and why personal data is processed. If you have any questions about this Privacy Policy or your personal data, please contact us at info@maineyesecurity.com.

2. Information We Collect

Personal Data

We collect personal data that you voluntarily provide when you:

  • Register on our website

  • Make inquiries or contact us via email or online forms

  • Sign up for security updates or service notifications

  • Engage our security services

This personal data may include:

  • Name, Surname

  • Email address

  • Phone number

  • Payment information

  • Postal address

  • Other details provided in contact or inquiry forms

Automatically Collected Data (Device Information)

When you visit our website, we automatically collect certain device-related information, including:

  • Your IP address

  • Browser type and version

  • Time zone settings

  • Device identifiers

  • Browsing activity, including pages viewed and interactions

This data is collected using cookies and similar tracking technologies.

3. Use of Your Personal Data

We collect and process your personal data to:

  • Provide and maintain our security services

  • Process payments and manage transactions

  • Respond to inquiries and provide customer support

  • Improve our website and user experience

  • Send promotional and marketing materials, where permitted

  • Fulfill legal obligations

4. Cookies and Tracking Technologies

Cookies are used to optimize your experience on our website. These small files placed on your device collect data, such as preferences and user behavior. Cookies enable features like remembering login details and analyzing website traffic.

You may choose to block or remove cookies via your browser settings, though disabling them may limit some website functionalities.

5. Legal Basis for Processing Data

If you are in the European Economic Area (EEA), we process your data under these legal bases:

  • Contractual necessity: To provide requested services.

  • Legitimate interest: To improve our website, conduct marketing, and secure systems.

  • Consent: Where we have obtained explicit permission for marketing or optional data collection.

6. Data Security

We implement security measures, including encryption and access controls, to protect your personal data from unauthorized access, misuse, and disclosure. However, no method of internet transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. Data may be retained longer if required to comply with legal obligations or protect our legal rights.

8. Your Data Protection Rights

If you are in the EEA or a jurisdiction with similar rights, you have the right to:

  • Access: Request access to personal data we hold about you.

  • Rectification: Correct inaccuracies in your personal data.

  • Erasure: Request deletion of your personal data, subject to certain exceptions.

  • Restriction: Request limitations on how we use your data.

  • Data Portability: Receive your data in a structured, commonly used format.

  • Objection: Object to data processing in certain circumstances.

To exercise these rights, contact us at info@maineyesecurity.com. We will respond within the legally required timeframe.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before engaging with them.

10. International Data Transfers

We may transfer your personal data outside of your country of residence to countries with different data protection laws. By using our services, you consent to these transfers, where applicable safeguards are in place.

11. Legal Disclosures

We may disclose your personal data if required by law or if we believe in good faith that disclosure is necessary to:

  • Protect our rights or property

  • Prevent or investigate wrongdoing

  • Protect your personal safety or that of others

  • Comply with legal obligations or law enforcement requests

12. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically to stay informed about how we protect your information.

13. Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: info@maineyesecurity.com
Phone: +27 82 385 3535
Address: Gordon’s Bay, Helderberg

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.